Product Feature Comparison


The following tables shows the product availability for each Alexa Smart Properties subscription.

Hospitality Senior living Healthcare Core

Countries supported

CA, DE, ES, FR, IT, JP, UK, and US

CA, DE, ES, FR, IT, JP, UK, and US

US

US

Product Feature Comparison

The following table shows feature availability for Alexa Smart Properties devices in each setting.

Category Feature API or Console Support Hospitality Senior living Healthcare Core

Alerts

Alarms

REST APIs, Management Console

Yes

Yes

Yes

Yes

Alerts

Reminders

REST APIs, Management Console

Yes

Yes

Yes

No

Alerts

Timers

REST APIs, Management Console

Yes

Yes

Yes

Yes

Analytics

Aggregated engagement analytics

Management Console

Yes

No

No

Yes

Automations

Automations

REST APIs

Yes

Yes

Yes

Yes

Automations

Events

REST APIs

Yes

Yes

Yes

Yes

Communications

Alexa-to-Alexa calling

REST APIs, Management Console

Yes

Yes

Yes

Yes

Communications

One-way PSTN calling (max 10 contacts)

REST APIs, Management Console

Yes

Yes

Yes

Yes

Communications

Inbound calling

REST APIs, Management Console

No

Yes

No

No

Communications

One-way drop-in calling

REST APIs, Management Console

No

No

Yes

No

Communications

Private Branch Exchange (PBX)

REST APIs

Yes

Yes

Yes

Yes

Communications

WebRTC

REST APIs

Yes

Yes

Yes

Yes

Communications

Conference calling

N/A

No

No

No

No

Devices

Frustration-Free Setup (FFS)

N/A

Yes

Yes

Yes

Yes

Devices

Bulk device purchasing and discounts

N/A

Yes

Yes

Yes

Yes

Devices

Support for Echo and Echo Dot devices

N/A

Yes

Yes

Yes

Yes

Devices

Support for Echo Show devices

N/A

Yes

Yes

Yes

Yes

Device Settings

Camera enabled

N/A

No

Yes

Yes

No

Device Settings

Do not disturb

REST APIs, Management Console

Yes

Yes

Yes

Yes

Device Setting

Accessibility

REST APIs, Management Console

Yes

Yes

Yes

Yes

Entertainment

Music streaming

REST APIs, Management Console

Yes

Yes

Yes

Yes

Entertainment

Videos

N/A

No

Yes

No

No

Information

Weather

REST APIs

Yes

Yes

Yes

Yes

Information

Local Search

REST APIs

Yes

Yes

Yes

Yes

Information

Daily briefing

N/A

Yes

Yes

Yes

Yes

Multimodal

Customize rotating cards

REST APIs, Management Console

Yes

Yes

Yes

Yes

Multimodal

Persistent visual alerts (custom pinned cards)

REST APIs, Management Console

Yes

Yes

Yes

Yes

Networking

Wi-Fi management support

REST APIs

Yes

Yes

No

Yes

Networking

WPA2 enterprise Wi-Fi support

REST APIs

Yes

Yes

Yes

Yes

Notifications

Notifications

REST APIs, Management Console

Yes

Yes

Yes

Yes

Notifications

Announcements

REST APIs, Management Console

Yes

Yes

Yes

Yes

Organization Management

Hierachy management

REST APIs, Management Console

Yes

Yes

Yes

Yes

Organization Management

Roles

REST APIs

Yes

Yes

Yes

Yes

Organization Management

Users

REST APIs

Yes

Yes

Yes

Yes

Personalization

Shopping

N/A

No

No

No

No

Privacy/Security

Voice recordings are never saved

N/A

Yes

Yes

Yes

Yes

Skills

Custom skills

REST APIs, Management Console

Yes

Yes

Yes

Yes

Skills

Name-free interaction

REST APIs, Management Console

Yes

Yes

Yes

Yes

Smart Home

Smart Home discovery

REST APIs, Management Console

Yes

Yes

Yes

Yes

Smart Home

Smart Home controls

REST APIs

Yes

Yes

Yes

Yes


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Last updated: Mar 28, 2024