Live Device Interaction
With live device interaction, you can access a range of Fire TVs, tablets and Android devices. You can upload test apps, open live apps, and run functional tests such as the following scenarios:
- Install, launch, and exit
- Navigate to in-app sign-in and sign-up screens
- Browse content
- Make in-app purchases
- Play videos
You can also take screenshots, record videos, download logs, and send Android Debug Bridge (ADB) commands.
Connect remotely to devices
To access live device interaction, select the Live Device Interaction tab or Get Started from the Live Device Interaction section on the Appstore Quality Central home screen.
On the Devices tab, you can see the available devices that you can interact with remotely.
On the Details tab, you can see the details of the available devices, such as model and OS version. You can also see the number of usable devices and the number of devices that are busy (in-use).
To connect to a particular device
- On the Devices tab, click the image of the device to start a remote session. Alternatively, on the Details tab, select Use on the device you want to interact with.
- After you connect to the device, sign in with your Amazon account.
When connected to a device, you can choose to perform any of the following actions:
- On the Remote tab, access a virtual remote to navigate the Fire TV.
- On the Dashboard tab, in the App Upload section, upload an app binary from your local device.
- On the Dashboard tab, in the Shell section, enter ADB commands.
- On the Screen tab, take screenshots and videos. Make sure to download any screenshots and videos before closing the session.
- On the Logs tab, generate logs for debugging or validations.
- Navigate to Amazon Appstore and download any live app.
Navigation
When you access a remote device, you can use a virtual remote, your keyboard, or a keyboard touchpad to navigate. For a Fire TV, use the virtual remote for the best experience.
The following image displays the keyboard-to-Fire TV remote mapping.
Text description
- D-pad navigation: Use the LEFT, RIGHT, UP, and DOWN arrow keys on the keyboard.
- Home button: Use the Home button icon on the virtual remote in the Remote tab.
- Center D-pad button: Use the ENTER key on the keyboard.
- Back button: Use the Back button icon on the virtual remote in the Remote tab.
- For video streaming controls, click the video screen to activate the seek bar. Then, use the RIGHT arrow key to fast-forward, LEFT to rewind, and SPACEBAR to play or pause.
For Fire tablets, you can use the keyboard touchpad to navigate. For a swipe gesture, press and hold the left touchpad button. As you hold the left button, swipe in the desired direction on the touchpad.
Guidelines
Use the following guidelines for best experience with live device interaction.
Do
- Have stable internet with good speed and bandwidth (greater than 100 Mbps).
- Sign in to your Amazon account before using the Fire TV or Fire tablet.
- Save any device PIN that was enabled during device registration.
- Save your logs, recordings, and other generated data before closing the remote session.
Don't
- Disable the USB debugging feature. This can cause device disconnections.
- Change the screen quality, refresh rates, or perform multiple concurrent clicks. These actions can cause lag.
- Frequently reset the device, particularly Fire TV devices since they need to pair with a remote. If a Fire TV doesn't pair with the remote, contact amazonappstore-qualitycentral@amazon.com for support.
- Leave the device idle for more than 20 minutes. This can cause device disconnections.
Last updated: Jul 19, 2024